Required Office Coordinator - Collections , experience required
Salary Negotiable
Location Inner Suburbs Melbourne
This is a great opportunity to be...Required Office Coordinator - Collections , experience required
Salary Negotiable
Location Inner Suburbs Melbourne
This is a great opportunity to be apart of a rapidly expanding FinTech company based in Hawthorn East. This Office Coordinator position is ideal for a Collections Officer looking for a more diversified position.

This Office Coordinator will be supporting in three different verticals - Customer Service, Sales Support & Collections. An opportunity which will give you great exposure and career development in a supportive and collaborative environment. They have a strong team culture and look to bring like minded forward thinking individuals on-board. This is a Monday to Friday position with standard office hours.



Key responsibilities:
Conduct inbound & outbound telephone based collection calls with merchants.
To represent the company in a professional manner and provide customers with excellent customer service.
Work collaboratively with other customer operational teams
Obtain promise to pay from overdue & over limit accounts, by setting and reviewing action dates. Make realistic arrangements with the merchant to bring the account up to date using negotiation skills.
Ensure actions comply within policy, procedure and strict legislative guidelines.
Supporting a sales team of 4 with any administrative duties
General adhoc administrative duties


Key requirements:
Collections experience
Strong interpersonal skills
Strong Microsoft Word & Excel skills
Ability to work in an organised and process oriented team
Ability to work under pressure and meet strict deadline.

Please apply now if you would like to be apart of this fast paced and rapidly growing FinTech company based out of Hawthorn East.
To apply please call Robert Nim on 03 86282170 Show more